"The transition to KC has been very smooth. I am very pleased with the care I have received despite being at the very end of my treatment process. Very professional and competent and caring staff. Impressed with making adults feel comfortable."
"We have had an amazing experience here with everyone we encounter. We are so thankful for the doctors insight and for the great care my daughter receives here at this office in Plainwell."
"We recently switched my daughter to KC Ortho and I am so glad we did!! The whole experience has been amazing from start to finish. Everyone is welcoming, helpful, and so on top of everything. Communication has been great, the office is super nice, and their technology is awesome. Dr. Chen was wonderful, so upbeat and kind, and Beth made the whole process so easy. My daughter left excited, which says a lot :) They also do such a great job making it fun and motivating for kids. You can tell they genuinely care, and that really stands out. Highly recommend this office!!!"
"I went here for treatment, I was able to get an impacted canine down, bite adjusted and teeth straighten. I have always been treated with respect and care. I will be taking my kids here once they reach the age of needing orthodontic care 😁✨I have so much more confidence in my smile. Before treatment I hated seeing a chipped baby tooth, and misaligned teeth - I had to have faith and trust but it happened- and against what other orthodontists said. I am grateful that I took the chance and saw success."
"I can truly say this has been a great experience for us. They are so encouraging throughout the entire process, keep it fun for the kids and I would refer anyone I know to KC Orthodontics 😊."
"Excellent orthodontist and customer service. Initial visit was very informative. They are extremely easy to contact and go out of their way to help with any issues."
"I had such a great experience with Dr. Chen and her entire team! From the moment I walked in, everyone was welcoming, kind, and professional. They made me feel comfortable and took the time to explain every step of my treatment.The office is clean, organized, and runs on time, which I really appreciated.I highly recommend this orthodontist to anyone looking for quality care and a positive experience. I’m so happy I chose them!"
"Wow super helpful! I started my braces journey with smile direct but they went out of business suddenly. I found this place and they got me back on track. 2 years later I needed replacement retainers and they offered me a membership. As long as I bring in my molds it no cost to have new ones made for life! Not to mention they have mini hand sanitizers amd chapstick when you pick them up! They are super friendly and easy to talk to."
"Great place to go!! Wonderful staff. Kind and patient. Dr. Chen works with payment plans and is the best all around and really care for their patients!! Look no further than this place for Ortho work!!"
"I had been going here for many years and they are wonderful! Very communicative on where you’re at with treatments and always friendly! Thank you all for your hard work getting my teeth to best condition!"
"This place is absolutely amazing! The staff are kind and make my son feel comfortable when examining his teeth. He has Invisalign and the app and constant checks with the doctor help tremendously to keep him on track. Dr. Kim Chen is an excellent Orthodontic, walked me through each step of the process. I highly recommend coming to her for Braces or Invisalign!"
"We have loved going to Dr. O’Grady’s, and now KC Orthodontics. We have had 5 kids here in the past 12 years, and one with a very difficult treatment case!. They are always professional, kind and understanding. As a medical professional myself, I appreciate the time spent to make sure we understand the treatment plan and diagnoses. I highly recommend this office! Great job and thank you to all the staff and doctors!"
"Everyone at O'Grady Orthodontics is amazing. We've felt welcomed and valued from the first consultation. They are accommodating, knowledgeable, professional, and kind! The energy and passion from everyone makes for a great atmosphere! O'Gradys makes braces and Invisalign fun! Thank you to you all!"
"5 stars all around. Always friendly, personal, professional and warm. We now have our third child at O’Grady/KC orthodontics and are constantly impressed with the treatment and care. We love the little touches like Dip’n dots for the kids, and great coffee for us! My kids have always looked forward to their visits which is a huge plus!"
"Wonderful people who dedicate their time with care. Had a rough experience from first orthodontist in Caledonia found this piece of heaven in plainwell and they were so Wonderful welcoming and have done wonders to my smile . Highly reccomend"
"KC Orthodontist is AMAZING, loving caring people I know I've been your VIP bracket-fixer lately- like, do I get a loyalty card for these pop-in visits yet? But seriously, your incredible skill and genuine care make every visit feel like a breeze. You don't just patch up my braces-you transform smiles and boost confidence with such warmth... heck, even my mouth's starting to miss you between appointments! You're amazing-what you do is wizardry.Thank you for everything🫶🏽 AND putting up with me🥰"
"Amazing office! The staff is all so friendly and helpful, scheduling appointments was easy and they were always available to answer questions, and my kids actually enjoyed the process of getting braces! And we got absolutely beautiful results once those braces were off!"
"It’s so amazing. I have my braces on and I swear they are so nicely placed. The workers are so amazing. They get to you in right away if a bracket brakes. They also make sure your smile is ready for a new beginning."
"Every time we come, everyone is welcoming and friendly. Treatments and processes are explained and appointments are easy to make and flexible when life happens!"
"Very worth it, perfected my smile and made my teeth very straight! The workers are very nice and welcoming, and they made me feel very cared for. Their work is amazing and they’re so supportive."
"Very worth it, perfected my smile and made my teeth very straight! The workers are very nice and welcoming, and they made me feel very cared for. Their work is amazing and they’re so supportive."
"Absolutely love this office. They have been so amazing during this process with my son. They remember us by name and always make us feel so comfortable!"
"O'Grady OrthodonticsHello everyoneI've been with O'Grady since December 2021. I am super happy on my results. The staff is so very friendly, helpful and professional. I love Dr O'Grady. He has such a wonderful and funny sense of humor. They are located Forest Hills area. Please give them a shot you won't regret it.Best Regards,Michelle"
"We have been with KC since the beginning of 2025 and have had a wonderful experience so far! The staff is phenomenal and are always very helpful. We look forward to continuing our orthodontic journey with them!"
"Absolutely love this office. They have been so amazing during this process with my son. They remember us by name and always make us feel so comfortable!"
"It's been an excellent experience all around. They keep it fun for the kids with incentives they can earn and even have video games and refreshments in the wait room."
"When I moved to Grand Rapids and broke my fixed retainer the staff was so kind and fit me into their schedule. Absolutely recommend coming to their office!"
"The entire staff at KC Orthodontics is great. Always welcoming, willing to work with busy schedules and responds quickly to our messages.Definitely recommend!"
"Loved going to O’Grady’s for my Invisalign. They are so efficient and professional, and the staff was so kind every time I went. Highly recommend trusting them with your orthodontic care!"
"I attended my grandson’s first orthodontic appointment at KC Orthodontics this past week after he had his initial consult a few weeks ago. He has a long orthodontic journey ahead of him and they put him at ease. The staff is friendly, knowledgeable and professional and very easy to work with! A big shout out to Melinda and Jen, as both have been amazing at explaining everything to me and answering all my questions! I know he is in great hands at KC Orthodontics. If you, or someone you know is in need of an orthodontist and lives in the Plainwell, Allegan, or Kalamazoo area, I highly recommend KC Orthodontics!"
"This place is the best! The staff are so kind and reassuring. They helped me every step in brace's journey and now I'm left with the most beautiful results. Thank you KO team! Your greatly loved."
"Dr. O’Grady and his entire staff are a pleasure to deal with. The office is clean and organized and the patient communication follows suit! Highly recommend this practiceFor orthodontic care!"
"We have had a great experience with KC Orthodontics with our daughter and hope to come back here when our other children are ready for braces. We would highly recommend them!"
"My kids and I all go to Dr. O’Grady office, and we’ve had a great experience! I finished my own treatment and love the results, and my kids are still in theirs. The staff and doctor are so friendly and flexible with scheduling—even during emergencies. I would highly recommend Dr. O’Grady and team to anyone looking for excellent orthodontic care."
"Kc ortho has great staff and environment. They have taken care of me for the last few years and helped switch my care from another provider with ease. The whole staff is so welcoming and helpful. My teeth look so good, and I couldn’t have done it without kc orthodontics. thank you guys❤️❤️"
"I had KC Orthodontics straighten and rearrange my old crooked bottom teeth with Invisalign. It worked well and was not painful or unpleasant. They have a respectful approach to each other as employees, and extend that to their clients as well. Highly recommended."
"I highly recommend O’Grady Orthodontics. They are a professional team, a great value for their solid results, and excellent in orthodontia — for all ages. I had Invisalign. After many years of faithfully wearing my retainers, during the COVID times I stopped using mine due to their deterioration. After 6 months, my teeth moved! I had to realign my teeth before new retainers, so I consulted Dr O’Grady (as referred to by my dentist). Best solution. Very pleased by my results.Older patients? Yes! You will be comfortable and will likely enjoy your visits. The ortho staff members are highly knowledgeable and very personable."
"We love Ogrady Othodontics!! Our favorite Hygenist is Lori L! Our entire family has had dental work done here and it’s been 100% positive! Thank you Dr. Ogrady for some beautiful smiles!!"
"They do a great job naming kids feel comfortable. It's a happy place to go. My son's teeth look great & they do an amazing job educating the parents about the process."
"Wonderful staff! They always respond when we call with a question or and urgent issue! Even had them respond after hours via text before and greatly appreciate it!"
"I really like Dr. O’Grady & his staff. It feels like they are a family and you’re part of it when you’re there. Dr. O’Grady is one of the best & I love how my teeth look after my treatment."
"Had Invisalign through Dr. O’Grady’s office in 2021-2022. So happy with the work and the service. No sneaky, hidden costs. Very helpful. Gave me back my smile!"
"Really refreshing office visit with a kind and knowledgeable staff! Comprehensive plan, straightforward approach all laid out and solid fair pricing. I was really looking for a second opinion in orthodontics for my second child and was relieved at the clarity and experience with her particular bite/ tooth position- needless to say, I’m looking forward to this partnership."
"The person who took my scan for a new retainer was incredibly kind and attentive. She made sure to forward my questions to the lab to find the best possible solution. The retainer I received matched my request perfectly—more durable—but I did notice a slight drop in comfort. Instead of brushing off my concern, the technician provided a list of alternatives and offered to remake it for the deductible through my retainer insurance. I highly recommend both the insurance and this office. It’s rare to find such genuinely caring staff. The positive culture is evident even at check-in—employees were smiling and chatting about the fun games they play during lunch."
"Super happy with my care here. I'm an adult with a pronounced open bite and overbite and it was fixed completely. The staff and Dr. Chen were helpful and friendly. I'd recommend to friends who need orthodontics."
"We love Dr O’Grady and his staff! They have helped our family’s smiles over the years and we pray they will continue bringing more smiles for many years or at least until our fifth child receives their services! They’ve been amazing with out first four :)"
"KC Orthedontics is great. My granddaughter is very happy with her braces. She hasn't stop taking pictures yet. She says she will change colors everything she goes in. The service was great, everyone was very polite and helpful. They made my granddaughter feel special. Thank you KC Orthedontics!"
"Quedamos muy contentos con los resultados de la ortodonciaDespués de buscar varias opciones la mejor fue quedarnos con el doctor O'GRADY ES MUY AMABLEY MUY PROFESIONALLos resultados son muy buenosDesde entonces me encanta referir a familiares y amigosMuchas gracias Dr O'GRADY y equipó"
"My son truelly enjoyed the staff at KC Orthodontics. The staff was great at communicating the next steps and keeping the parents up to date. My son just had his braces removed and his teeth look beautiful!"
"KC ortho is amazing! They have alway been super friendly and helpful and have always gotten my kids in for appointments in a timely manner! Also super responsive on the smile doctors app on nights and weekends if I have a question about my sons aligners!"
"Everyone in the office is so friendly and knowledgeable. Dr. O’Grady is always upbeat, asks and remembers specifics about my family and goes above and beyond to make sure my smile is the best. I’ve know him for 25 years since my oldest through my youngest (and now me) have been a patient. I highly recommend Dr. O’Grady and have to many friends through the years."
"From the minute you walk in the door until the minute you leave, you feel like their only priority. My kids felt comfortable and smiled often during the visit. They certainly value the customer experience!"
"Dr.Kim and her team did an excellent job shaping our daughter's now perfect smile! Thank you, and we will be back with our youngest daughter when she is ready.Scott and Jordan Hostetler"
"We’ve visited twice so far and have experienced high levels of care and professionalism at each visit. Everyone is extremely kind and takes time to explain each step of the process to me and my son. Thanks Team O’Grady!"
"Dr Chen and all the staff are wonderful, professional, efficient, talented and delightful to be around. I just finished 9 months in Aligners, and the results are marvelous."
"The staff is very kind and helpful. I love that they accommodate any need I have. I use the Smile for my Invisilign which cuts down on my time coming to the office. I can chat day or night with staff with any concerns and get answers in a timely manner."
"I have had a great experience with Dr. Chen, and the staff. Everyone has been professional, and my questions are always answered. I have just completed wearing my 20 aligners. As a 68 year old, my teeth are now beautiful, straightened perfectly, and my jaw is no longer sore. I highly recommend this practice if you need to have your teeth straightened."
"I am so excited to get my aligners and begin this process! I never thought I would be able to go through this process and KC orthodontics has made this a reality for me. While getting my scan today the assistant told me “you have such great teeth, they are going to look so good after this!” That was the first time I can EVER remember someone telling me I have great teeth and it meant so much to me. I am really grateful to be working with KC Orthdontics!"
"I felt I was in a well equipped facility.Dr Kim Chen was very warm, friendly, & knowledgeable & I feel comfortable going with the Invisalign treatment."
"Dr. O’Grady and his team are working a miracle! I never had braces, my teeth have always been so crooked I hated having my picture taken. I never thought I would have straight teeth. Invisalign has been amazing, my teeth are lining up and the team knows just what steps to take to keep progressing. I’m so happy! Thank you!"
"My Invisalign treatment went over wonderfully and now my son is starting with Dr O’Grady and I know his smile will be absolutely perfect when he is all done."
"Everyone that I met so far at this doctors office has been nothing, but polite, positive, & helpful I really appreciate that & look forward to my next visit :)!!"
"Best orthodontist in town. All three of my kids are patients and they have taken wonderful care of them and I’m very pleased with their work. Highly recommend."
"Dr. O'Grady and Lauren did a fantastic job on my procedure today and I feel great improvement in my teeth🪥⭐⭐⭐⭐⭐On December 11 of 2024 Diana and Dr. Ogrady has done yet another amazing job making sure all my teeth are where they should be, and my mouth feels amazing after the appointment today 😁⭐⭐⭐⭐⭐"
"We absolutely love KC ortho. My daughter gets excited to go in and see everyone. She loves the contests that happen each month. She feels welcomed and as a parent I never felt judged for any reason. They are just amazing."
"Dr. O’Grady was my orthodontist about 15 years ago and now I get to bring my kiddos to him! The entire staff is warm and welcoming. Cannot say enough good things about everyone there."
"Best Orthodontic experience my daughter has ever had. All the staff is friendly and helpful. They have helped teach her more about her braces and oral hygiene in one visit than her other orthodontist had taught her in 6 months."
"I had the BEST experience at O’Grady Orthodontics! I got my braces on halloween of 2023 and was given a 12 month treatment plan and here I am today Halloween 2024 BRACES FREE! Thank you for my beautiful smile!"
"We came to O’Grady after our orthodontist office unexpectedly closed. We have been welcome with open arms, we’re give a better treatment plan and the staff is so nice. We have recommended O’Grady Orthodontics to many family members and friends!"
"I have been a patient with O'Grady for awhile now and have had an amazing experience with them. When ever I go in, they are always very friendly and know me by name. I never have to wait long to be seen, so I can get to work on time. I started going in my late 30's and my teeth were pretty bad. They were able to straighten them without pulling any and even lines up the front with no gap. My only dislike is that they are not open on Friday (which I totally get). Thanks O'Grady!!"
"My daughter (8) and I are both patients here and the staff is always so friendly, compassionate and thoughtful. I look forward to my visits and fully trust their professional opinions! Highly recommend to anyone in the surrounding areas."
"Wonderful experience at KC Orthodontics. The plan for my daughter was laid out in detail including the timeline treatment would take. Love that the option of Invisalign was available and that we could virtually submit scans of her teeth allowing us to take less time off of work/school for appointments! Staff is friendly and helpful when you do have a question. My daughter’s teeth look perfect! Highly recommend!"
"We really enjoyed working with Dr. Chen and staff on our son's smile. The staff was always kind and helpful, and most visits were actually over before the expected end time. The office is bright and cheerful. We appreciated that Dr. Chen actually checked in with our son each time he was there. Highly recommend!"
"Everyone So Welcoming So Professional, Remember Your name Always Have Smiles & Good Energy, Im So Happy that I Have chosen This Place I’m A new Patient And I Love It Here. 100/100 We’ll Recommend!"
"Love this place! Very welcoming! My daughter who is currently getting treatment love coming here. She feels she gets the attentions she needs and deserves."
"At KC they always think of the patient first. Every time I go I am always welcomed with their amazing hospitality. I will always trust that KC will be the place for reliable orthodontic care no matter what!"
"Upbeat, happy place! I wish I had started my treatment with Dr. O’Grady, an expert in Invisalign. My regular dentist talked me into Invisalign to save my teeth. His treatment plan was a disaster. It took me 2 years to figure out I needed an expert. The good news is Dr. O’Grady fixed me up after only 36 trays and yesterday I finally finished his plan! His care is different, from the buttons he uses to the weekly scanning/progress review. You can’t go wrong with O’Grady as your ortho."
"Everyone is very friendly and does a great job making young kids feel welcomed. We had our initial consultation and it went very smoothly. They did a good job getting pictures and X-rays done in a timely manner. My daughter is excited to go back!"
"Really great experience. Friendly, happy staff that try hard to make you feel welcome. With high-end equipment and a happy atmosphere, this ortho is a one of a kind, even doing special events and giving away complimentary items! Would recommend to anybody."
"We always have a great experience at KC orthodontists! The staff is friendly and thorough from the front desk to the hygienist and doctor. When we needed to switch treatment plans they handled it seamlessly. I would recommend them to anyone!"
"All of the people that are there are very kind and they treat you not only like a customer but like a friend. They ask you questions about how you have been and if you have any plans. They are all so kind and I would highly recommend them to anyone I meet."
"All of the orthodontists are respectful and nice during your visit. Dr. Chen is very helpful and understanding and I always enjoy my visits here. I would definitely recommend coming here if you live in the area and are in the market for an orthodontist!"
"I’ve been going to this orthodontist for years and they’ve always taken great care of me. They do everything they can to make sure their patients are comfortable and taken well care of. All in all they are a very welcoming and great group of people. Also, Connie is my favorite and has taken great care of me!"
"Absolutely love KC Orthodontics. They have been a huge help every step of the way. From payment plans, to great communication with your treatment, and fun drawings happening in the office."
"Son’s braces worked out great. He followed the instructions given and it was smooth sailing, now let’s see how the retainer goes. Staff and facilities are amazing. Thank you!"
"We absolutely love KC Orthodontics!!! Everyone is so friendly and helpful. Dr Chen has done a wonderful job with all three of my children. We couldn’t be happier."
"We drive from Grand Rapids to KC Orthodontics and it is so worth it! Having 2 kids receiving treatments can be a bit crazy and expensive, but the ladies at KC have been so patient, accommodating and conrinue to work with us regarding financing. They really care!"
"Highly recommend! The office staff is so organized, welcoming, and so sweet! Super clean and always on time, I never have to wait for my appointments!!"
"Fantastic front office staff, super helpful with billing and flexible with scheduling. Practice makes treatment super easy with app and fun with incentives!"
"Previous inconveniences were rectified quickly and they provided every accommodation to get me in sooner than my next scheduled appointment. I greatly appreciate the outreach and attentiveness provided by Dr. O'Grady and the rest of the staff. Thank you!"
"I’ve gotten braces at KC’s Orthodontist, I’ve referred all family and friends to KC’s to receive quality care with an amazing group of staff. It’s always a very friendly and welcoming environment for all ages."
"Dr. Chen and her team were great. As an adult with invisalign they adapted to my busy schedule and offered appointments that were quick and productive. I can’t recommend them enough!"
"They’ve been patient with me through the entire process. They’ve been informative, transparent, & kind as well as giving me straight teeth! Thankyou!"
"I have had a great experience with KC Orthodontics! The staff is all very caring and helpful and they really listen to your concerns! Love my results!"
"Great customer service. My teeth has already improved in just 3 months. Always willing to work with my schedule between my difficult cleanings. Love this place would recommend to friends and family"
"I always receive amazing care from the staff at KC. They are pleasent and do a great job! I even stopped by the office for a concern and they took care of it right away. Thank you KC!"
"absolutely love this orthodontist! the assistants are so delightful and they are so welcoming! i would definitely recommend them for you or you’re child!"
"I’ve been coming to KC Orthodontists since it opened, and it’s amazing. I have been wearing invisiligns and it has been so easy. Using the Smile Doctors app to scan my teeth and send images to the orthodontists help see how much my teeth have been straightened since wearing my invisiligns. As for the employees, everyone is extremely friendly and pleasant to be around."
"Hi my names Justice I have had a great experience with Kc orthodontics everyone is so kind and is very good at what they do. I went to kc to get my braces on and now they are off and straighter and prettier than ever thanks to Kc. I also know that everyone puts in their hard work to get everything done so thank you kc and continue your great business to help other people too."
"KC orthodontics has been amazing with my daughter. I would definitely recommend them for all your orthodontic needs! Thank you for all the care you put into my kiddo!!!"
"I have two kids in braces right now and we love KC Orthodontics!! Everyone is so friendly and they are both making great progress with their braces journey!! Would highly recommend this place for all your orthodontist needs!!"
"Dr. O’Grady and his staff are so professional, friendly and knowledgeable. Three of my kids have been treated by Dr. O’Grady, and they have all enjoyed their visits to his office. The results of their treatments were amazing! We are so thankful for Dr. O’Grady’s expertise and personalized care."
"I have always had a great experience at KC Orthodontics. All of the assistants are so kind and very helpful with answering the questions you have. Dr. Chen is super kind and very respectful."
"I went to about 5 different consultations at other orthos in and around Grand Rapids. Nobody came close to the value and comfortability I immediately felt with Dr. O’ Grady and the team there. Very professional, always kept me in the loop, and addressed every concern and question I had. This was one of the best decisions I have made and I couldn’t be happier with my results. Highly highly recommended!"
"I haven been in this orthodontic place since I was in 7th grade. I am now a freshman in college. I was here during the issue with shannon. I’ve been through braces, invisiline, bands, expanders, spacers and more multiple times. I am currently in a set of braces and still have a year or two. The place has been very helpful for helping me achieve a perfect smile. And I can’t wait till the end result."
"I had a great experience. The team was so friendly and nice. Never had a bad encounter, even when I brought my kids to appointments, they were so sweet and kind to them and made them feel included and welcomed. I am very impressed with their customer service. They explain what they are doing when they are doing it. They make sure you know what to expect. I highly recommend coming here for your ortho needs."
"A++. There is no better orthodontist. The doctor is so passionate about his craft and it shows in the meticulous approach he takes to help all his patients. The entire staff is wonderful and it’s just such a refreshing environment. Visits were very enjoyable. Don’t waste your time going anywhere else but O’Grady!!!"
"Dr. Chen and staff have always been so helpful and amazing during my treatments. The team always makes sure I’m comfortable with my treatment plan before leaving the office and reduce my dental/oral anxiety!"
"Entire staff is friendly and helpful. A very professional office and I am happy with the level of service I am receiving in my quest for my best smile."
"Dr. Chen and her staff are excellent. They listen, patiently provide answers, and kindly help with apps and equipment. I feel they walk with me throughout my treatment and always do their best to be sure I am satisfied. I highly recommend Dr. Chen!"
"As an adult, I had a lot of reservations about starting Invisalign. From the first day, I was greeted warmly and presented with a complete plan…nothing hidden. Over the course of my time, I have met so many great technicians and office staff. Each one seems to really want to be there and love what they do. And Dr O’Grady is incredibly personable and knows what he is doing. I appreciate his attention to detail every time. I can’t say enough about the people here. I finished my treatment TODAY and I am thrilled by the results. My only regret is waiting so long to start treatment."
"Dr. Chen is a Godsend to this business and I love her sweet and sincere care for her clients. I'm thankful for the expedient timely transition. Personally I was already done and quite dissatisfied and displeased with that whole setup including the majority of the rude and disrespectful (Office staff) except for the older adult Lady that book your appt 😁Which brings me to my pt. I agree with the rude & insensitive young staff receptionist on phone calls. It's so disrespectful and just happened again today. (Several times) Being so angry after sharing my Flight from Chicago to KZO was over 4 hrs late but I would still try to make it if Im going to be aboutmins late which was already very stressful. Incidentally I call after 7 and was told it'll be okay but Thank God I called back to verify the late apt. Talk to "Jen" had to ask her name because the voice was quite familiar. She needs personal training on how to treat and respect your clientele! Especially the upmost respect for older adults. You usually get that from your home upbringing 🤔 So DR Chen I don't feel justified in not giving you full praise but please speak on this! Happy New Year's to the Entire Staff Family at KC's🙏🏽🥳🎊😇"
"Dr O’Grady and his staff are the kindest most helpful staff in Grand Rapids. Their attention to detail and way they treat their youngest of patients is incredible. My kiddo loves to go his appointments!"
"This office has the NICEST staff- all the way through the experience! They really explain everything to your kid which makes it less scary and includes them in the process. 10/10 would recommend!"
"God bless these women who went out of thier way to help me with a broken bracket and loose wire while I was out of town on a job. I can't thank them enough for the quick response and care that they provided! I wish I lived out this way I would switch orthodontist in a heartbeat!"
"3 kids have had or are going through treatments with braces/Invisalign. The staff is so great, they make the entire process easy and everyone has been so friendly."
"I love that Dr. O'Grady informs me about all of the options and doesn't inject his own opinion until after I choose a course of action. If I had a second mouth I would come here again."
"We have two daughters going to KC Orthodontics with very different needs but the care and attention they receive is still exemplary!The staff at KC Orthodontics is top notch. They're friendly, professional, caring and quick to respond to questions both in person and remotely.We've had a couple of speed bumps along the way and the KC team was quick to respond and help us course correct and continue towards the goal!I don't think we could be any happier with an Orthodontist experience."
"Dr. OGrady and his team are wonderful! I travel for work and getting to the office can be difficult. They were very flexible and made sure that I had the best smile before I finished my Invisalign. I am SO happy with the results! Thank you!"
"Wonderful customer service and care for their patients! All four of my children have seen Dr. Ogrady and the end results of their orthodontic phases is absolutely beautiful!"
"I’m doing my Invisalign treatment at this clinic. The staff are awesome. The doctor is great. And I’m seeing great improvements in a very short time. Highly recommended."
"Very excited to work with Dr. Chen and her team. This is a welcoming office filled with friendly faces and would be the perfect spot for your treatment!"
"Felt very welcomed the minute we walked thru the doors. The staff was very friendly and Dr. O'Grady was great! Definitely glad we chose to switch to his office."
"I drive 2.5 hours for my Orthodontics work. They take extra care of you as well as listen to how you feel your treatment is going. I highly recommend O’Grady Orthodontics . Dr. O’Grady also has a great sense of humor. Keep making your patients smile, literally."
"They did a retainer repair for me for $65 (as a new patient, since I moved states) which was a lot cheaper than most places I called. It was a pretty straight forward repair, but still. They also removed some Invisalign attachment glue I still had from my previous orthodontist treatment that concluded almost a year ago which I had been trying to get my old orthodontist and dentist to remove for me with no luck. Very friendly and helpful! Honestly, makes me think my old orthodontist was pretty bad."
"My son has been going to O’Grady for 2 years he recieved his pre treatment with them when he was 8 and now has a full set he just got on this year. I absolutely love how well they take care of my son. Everyone remember him when he came at 8 and now he is 12 and the orthodontist remember the sports he played when he came before and the things he was into. Which made it very personable. The staff is so genuine and helpful. I would recommend O’Grady over any other orthodontist 🦷. Every visit is always so pleasant and they make sure my son and I are informed on everything together."
"This relationship started with my 8 year old getting a consult for expanders and braces. Like any parent, I took care of his needs first and Jan of this year, I became a patient. Five months into my 18 month journey of actual braces (I knew I wouldn’t actually pop in the Invisalign), I have zero complaints. I normally sit with the same person every visit, the doc is hilarious, kind and explains everything as you go. He and the team have the best personalities.Hands down, this is the place I will refer everyone to."
"I love Dr. O’Grady and the whole staff at this office. They are really helpful. Dr. O’Grady is an actual wizard and within a year of Invisalign has transformed my crooked/ crowded smile."
"O'Grady Orthodontics is absolutely the best! Dr. O'Grady is extremely well qualified and does amazing work. He helped my son with his teeth a few years back and he has a healthy, gorgeous smile. He is now helping me with Invisalign. The office staff is so professional and kind. Everyone in the office becomes family. It is a happy, positive, helpful, welcoming practice and the quality of work is the highest standard. I wholeheartedly recommend O'Grady Orthodontics no matter what your need is, big or small, young or young at heart! You will have the best care."
"Staff is so friendly and helpful! They go with the flow and are very accommodating with the schedule. They make sure to go the extra mile to keep you involved through the whole process and you never feel stressed. All in all a great experience!"
"I am just beginning my treatment with Dr. O'Grady and so far I am incredibly impressed with with how personable he is. Everyone in the office is so sweet and very professional. So many extras to enjoy as well, like a hot cup of coffee and a gorgeous fish tank! Nothing but good so far!!"
"100% recommend Dr. O'Grady and his office! I had previously gone to another office and had left less than satisfied. When I went to Dr. O'Grady, I was immediately impressed with the office and his staff, as well as the Dr. himself. A modern office with modern equipment in house and a private office to go over the consultation really catches your attention. More than that, the professionalism and genuine kindness of everyone in the office really sets him apart.When it came to the actual work, he was knowledgeable about what needed to be done and pretty spot on in the treatment time (assuming you do your part). He corrected issues the previous Dr. had left and provided me with a smile I am proud to say came from Dr. O'Grady!When the Invisalign company sent in a shipment of my trays without the bite ramps by mistake, the office immediately set to work on getting the correct ones expedited and when they came in, they offered to have an employee drop them off at my home so I didn't have to make another 35 minute drive back to the office. Dr. O'Grady and his office are a step above! You won't regret making the choice to work with him!"
"Dr O’Grady and his team is excellent. I finally got done with my Invisalign thing today and got retainers. They did really good job. My teeth looks so beautiful and I can smile with confidence now. I will highly recommend this place for those who are looking for a good orthodontist. Thank you Dr. O’Grady and entire team. God bless you."
"Extremely happy with the work done on my children's teeth! It felt like it took a long time, but it was done meticulously and the results are absolutely perfect! The staff is so kind! The office wasn't really convenient from where I live, but the totally worth extra driving."
"If you need a new smile - this is the place to get it. The personnel are positive, well trained and professional. The office is run very efficiently. And Dr.O’Grady is the best! He was always upbeat, encouraging, and kept me informed. It helped me get through the months of the process. My teeth look awesome and I couldn’t be happier with the results."
"I work in the dental field and highly recommend Dr.O’Grady. He has been so patient and kind (as well as all his staff). Very professional and inviting office. Will definitely miss them all when my child’s treatment is complete!"
"Dr. O’Grady and his staff are the best around! As a dental professional, I have entrusted the orthodontic care of my kids and myself to Dr. O’Grady. His attention to detail yields beautiful results and I will continue to recommend his office to those needing orthodontic treatment."
"Can't say enough good things about Dr. O'Grady and his fabulous team. His front desk staff is very kind, welcoming and accommodating.. I drive in from Chicago and they always work around my schedule. I recently just got Invisalign and am so impressed by how well they explained the process and treatment plan. Like most people I hate having my mouth worked on, but Dr.O and his assistants were very gentle and patient with me. His office is a delight to walk into, well designed and sparkling clean."
"We have been here the last several years between our three boys and it has been a great experience. The staff is so kind and always helpful. Dr. O’Grady has been wonderful and really takes the time to get to know you. Amazing experience! Would highly recommend!"
"My two children received orthodontia treatment years ago so naturally I reached out to Dr. O’Grady for myself recently. I am so happy with the results of my Invisalign treatment. Their office was safe and clean during the pandemic and everyone is professional, positive and fun. I even received a round of applause and a tub of goodies at the end of my treatment."
"Really pleased with my entire experience and especially my end results. The entire staff is extremely pleasant to work with and I love the way Dr. O’Grady enthusiastically encourages the team and patients openly and often. Kudos to the team and my utmost appreciation for how easy they were to work with."
"I can’t say enough positive comments about Dr. O’Grady and his staff! When I was searching for an orthodontist to straighten significant crowding of my lower teeth, he was the only one who said he could save all my teeth. The process took longer, yet his price was the same or lower than other orthodontists who wanted to pull one of my front lower teeth to rush the process along. Dr. O’Grady pays close attention to detail, and is determined to get the best possible results for his patients. I highly recommend this practice to others seeking quality orthodontic care at a fair price."
"Great experience with O’Grady Orthodontics! Can’t say enough good about this team. Very professional, patient and kind, and everyone truly seemed interested in wanting the best outcome for each and every patient. Thank you for helping Liam have the best smile possible which also helped improve his speech!"
"Im extremely happy with the results Dr O'Grady and staff was able to help me accomplish. It was a long journey but the staff was professional and supportive til the end! Thank you!"
"My daughter’s smile is beautiful! She got her braces off today, after 17 months (they estimated 18 months, Woo Hoo)! We are so happy with the care and treatment she received! The entire O’Grady team is so kind and professional! Thank you!"
"My experience with Dr O’Grady has been excellent. As an adult with missing lateral incisors, my treatment was not the most straightforward. O’Grady Orthodontics took great care of me. Dr O’Grady is very detailed oriented, not willing to accept “just ok” results. I am very satisfied with the outcome. It has absolutely been worth the time and expense to correct my smile later in life. If you’re considering Invisalign for you kids or for yourself as an adult, Dr O’Grady is the guy to see!"
"I had a great experience at O'Grady Orthodontics. The staff is personable and professional, the office environment is very comfortable. The final result, my teeth feel and look amazing! I have a better functioning bite, and great appearance. I get compliments about my teeth all the time! Consider them for your ortho treatment, you won't regret it."
"One of the best orthodontist.He fixes my teeth back in 2015, and I moved to California can’t find a great and professional doctor like him. Go to him with complete confidence. Thank you so much"
"Highly recommend Dr.Ogrady's services for any orthodontic treatment! About 4 years ago I chose his practice based on the word of mouth, online reviews, and most importantly his assessment of my situation, treatment plan and its cost. My treatment is over and the results are incredible! Dr. O'Grady and his staff's expertise, professionalism, and care are top-level!"
"I am a pre-dental student that got the opportunity to shadow Dr. O'Grady and see everything behind the scenes at the office. At O'Grady Orthodontics they utilize state of the art technologies and meticulously plan out every patient's care. Dr. O'Grady stays at the forefront of the latest innovations in orthodontic treatment, and he has a true passion for his profession. He and his staff are highly skilled and work tirelessly to ensure you finish your treatment with an aesthetically pleasing and properly functioning smile."
"Excellent experience in every way! Very persofesnal, honest, educated and caring.I went to 7 orthodontist before Dr. O'GRADY. They all said I needed teeth pulled in order to straighten my teeth.Dr. O'GRADY and his wonderful staff straighten my teeth without pulling any! I have all my original teeth and they look wonderful.My teeth are straight for the first time in 45 years and they look great. Before I covered my teeth and was very self conscious about my smile. Now I love to smile and show off my new teeth.I can't say enough good things about them. THANK YOU SO MUCH!"
"My daughter has just been through her first year in Dr. O'Grady's care and we couldn't be happier! They have treated my 9 year old wonderfully and explained to her and us every step they are taking. She has been so excited to see the changes in her smile and looks forward to every appointment! I highly recommend O'Grady Orthodontics.3 Year Update: My daughter's smile is beautiful! They have never done unnecessary work on her, our yearly check-ups have been great. Its hard to believe that I was worried when we started the process with O'Grady. No regrets!"
"My son has just begun treatment at O'Grady Orthodontics and I can't say enough about how great Dr. O'Grady and staff have been to work with! Top notch care!!"
"Simply Fabulous! Dr. O'Grady knows his stuff and is a pleasure to deal with along with every single person on his staff. Be ready for five star treatment!"
"My daughter had pretty complicated mouth - 2 extra teeth - one which made her teeth crowded, and the other that wouldn't come down yet was blocking two permanents from erupting. Add to that a really narrow mouth and all at the age of 8. After getting opinions from 3 well-known and experienced orthodontists we chose Dr. O'Grady and have had a wonderful experience. I LOVE that he has an "open office" policy with a bench or chairs for parents to come back with your child - communication is wonderful. His plan for her was specific, but not overly aggressive. He is not "in a hurry" to rush your child through treatment, yet progress is steady, well planned, and intentional. His "chair-side manner" is wonderful - calm and assuring with his patients. His staff is also wonderful - kind, skilled, and always celebratory with my daughter during big treatment milestones - I don't know who I like better - doctor or staff. We also love the west side office option, as it's close to our home, though both offices run smoothly and efficiently. We never have to wait to be seen as they are always on schedule. Consultations are free, including the x-ray so he can give you an accurate plan and price; I would encourage anyone to consider this practice for your orthodontic needs."
"O'Grady Orthodontics was excellent and as soon as I have to get braces for my three children, Dr. O'Grady and his very courteous and polite staff will be my first and only choice. I recommend them to everybody I know and I also carry their phone number in my phone just in case I do not have their card in my wallet. Thank you O'Grady Orthodontics!"