"Started going here when it was O’Grady. My permanent retainer came loose after 10 years or so and so I setup an appointment. They fixed it and also did some free xrays and got me a quote for more orthodontic work.A couple months went by and my retainer came loose again. I came back and a very skilled hygienist named Laurie put it back on for me and honored the money I paid for the initial visit.Overall a great experience. It hasn’t lost its customer service and value since changing from O’Grady, which is saying A LOT. I will be returning here for work in the future, and likely bringing my kids here."
"Everyone is friendly and smile when they greet you. They make kids/patients feel important and go out of their way to ensure that it is a positive experience. Highly reccomend Dr. Chen and her team."
"The transition to KC has been very smooth. I am very pleased with the care I have received despite being at the very end of my treatment process. Very professional and competent and caring staff. Impressed with making adults feel comfortable."
"We recently switched my daughter to KC Ortho and I am so glad we did!! The whole experience has been amazing from start to finish. Everyone is welcoming, helpful, and so on top of everything. Communication has been great, the office is super nice, and their technology is awesome. Dr. Chen was wonderful, so upbeat and kind, and Beth made the whole process so easy. My daughter left excited, which says a lot :) They also do such a great job making it fun and motivating for kids. You can tell they genuinely care, and that really stands out. Highly recommend this office!!!"
"I can truly say this has been a great experience for us. They are so encouraging throughout the entire process, keep it fun for the kids and I would refer anyone I know to KC Orthodontics 😊."
"Wow super helpful! I started my braces journey with smile direct but they went out of business suddenly. I found this place and they got me back on track. 2 years later I needed replacement retainers and they offered me a membership. As long as I bring in my molds it no cost to have new ones made for life! Not to mention they have mini hand sanitizers amd chapstick when you pick them up! They are super friendly and easy to talk to."
"We have loved going to Dr. O’Grady’s, and now KC Orthodontics. We have had 5 kids here in the past 12 years, and one with a very difficult treatment case!. They are always professional, kind and understanding. As a medical professional myself, I appreciate the time spent to make sure we understand the treatment plan and diagnoses. I highly recommend this office! Great job and thank you to all the staff and doctors!"
"Everyone at O'Grady Orthodontics is amazing. We've felt welcomed and valued from the first consultation. They are accommodating, knowledgeable, professional, and kind! The energy and passion from everyone makes for a great atmosphere! O'Gradys makes braces and Invisalign fun! Thank you to you all!"
"5 stars all around. Always friendly, personal, professional and warm. We now have our third child at O’Grady/KC orthodontics and are constantly impressed with the treatment and care. We love the little touches like Dip’n dots for the kids, and great coffee for us! My kids have always looked forward to their visits which is a huge plus!"
"Very worth it, perfected my smile and made my teeth very straight! The workers are very nice and welcoming, and they made me feel very cared for. Their work is amazing and they’re so supportive."
"Amazing office! The staff is all so friendly and helpful, scheduling appointments was easy and they were always available to answer questions, and my kids actually enjoyed the process of getting braces! And we got absolutely beautiful results once those braces were off!"
"Very worth it, perfected my smile and made my teeth very straight! The workers are very nice and welcoming, and they made me feel very cared for. Their work is amazing and they’re so supportive."
"Every time we come, everyone is welcoming and friendly. Treatments and processes are explained and appointments are easy to make and flexible when life happens!"
"Absolutely love this office. They have been so amazing during this process with my son. They remember us by name and always make us feel so comfortable!"
"Absolutely love this office. They have been so amazing during this process with my son. They remember us by name and always make us feel so comfortable!"
"O'Grady OrthodonticsHello everyoneI've been with O'Grady since December 2021. I am super happy on my results. The staff is so very friendly, helpful and professional. I love Dr O'Grady. He has such a wonderful and funny sense of humor. They are located Forest Hills area. Please give them a shot you won't regret it.Best Regards,Michelle"
"It's been an excellent experience all around. They keep it fun for the kids with incentives they can earn and even have video games and refreshments in the wait room."
"When I moved to Grand Rapids and broke my fixed retainer the staff was so kind and fit me into their schedule. Absolutely recommend coming to their office!"
"Loved going to O’Grady’s for my Invisalign. They are so efficient and professional, and the staff was so kind every time I went. Highly recommend trusting them with your orthodontic care!"
"Dr. O’Grady and his entire staff are a pleasure to deal with. The office is clean and organized and the patient communication follows suit! Highly recommend this practiceFor orthodontic care!"
"My kids and I all go to Dr. O’Grady office, and we’ve had a great experience! I finished my own treatment and love the results, and my kids are still in theirs. The staff and doctor are so friendly and flexible with scheduling—even during emergencies. I would highly recommend Dr. O’Grady and team to anyone looking for excellent orthodontic care."
"I highly recommend O’Grady Orthodontics. They are a professional team, a great value for their solid results, and excellent in orthodontia — for all ages. I had Invisalign. After many years of faithfully wearing my retainers, during the COVID times I stopped using mine due to their deterioration. After 6 months, my teeth moved! I had to realign my teeth before new retainers, so I consulted Dr O’Grady (as referred to by my dentist). Best solution. Very pleased by my results.Older patients? Yes! You will be comfortable and will likely enjoy your visits. The ortho staff members are highly knowledgeable and very personable."
"We love Ogrady Othodontics!! Our favorite Hygenist is Lori L! Our entire family has had dental work done here and it’s been 100% positive! Thank you Dr. Ogrady for some beautiful smiles!!"
"They do a great job naming kids feel comfortable. It's a happy place to go. My son's teeth look great & they do an amazing job educating the parents about the process."
"I really like Dr. O’Grady & his staff. It feels like they are a family and you’re part of it when you’re there. Dr. O’Grady is one of the best & I love how my teeth look after my treatment."
"Had Invisalign through Dr. O’Grady’s office in 2021-2022. So happy with the work and the service. No sneaky, hidden costs. Very helpful. Gave me back my smile!"
"Really refreshing office visit with a kind and knowledgeable staff! Comprehensive plan, straightforward approach all laid out and solid fair pricing. I was really looking for a second opinion in orthodontics for my second child and was relieved at the clarity and experience with her particular bite/ tooth position- needless to say, I’m looking forward to this partnership."
"The person who took my scan for a new retainer was incredibly kind and attentive. She made sure to forward my questions to the lab to find the best possible solution. The retainer I received matched my request perfectly—more durable—but I did notice a slight drop in comfort. Instead of brushing off my concern, the technician provided a list of alternatives and offered to remake it for the deductible through my retainer insurance. I highly recommend both the insurance and this office. It’s rare to find such genuinely caring staff. The positive culture is evident even at check-in—employees were smiling and chatting about the fun games they play during lunch."
"We love Dr O’Grady and his staff! They have helped our family’s smiles over the years and we pray they will continue bringing more smiles for many years or at least until our fifth child receives their services! They’ve been amazing with out first four :)"
"Quedamos muy contentos con los resultados de la ortodonciaDespués de buscar varias opciones la mejor fue quedarnos con el doctor O'GRADY ES MUY AMABLEY MUY PROFESIONALLos resultados son muy buenosDesde entonces me encanta referir a familiares y amigosMuchas gracias Dr O'GRADY y equipó"
"Everyone in the office is so friendly and knowledgeable. Dr. O’Grady is always upbeat, asks and remembers specifics about my family and goes above and beyond to make sure my smile is the best. I’ve know him for 25 years since my oldest through my youngest (and now me) have been a patient. I highly recommend Dr. O’Grady and have to many friends through the years."
"From the minute you walk in the door until the minute you leave, you feel like their only priority. My kids felt comfortable and smiled often during the visit. They certainly value the customer experience!"
"We’ve visited twice so far and have experienced high levels of care and professionalism at each visit. Everyone is extremely kind and takes time to explain each step of the process to me and my son. Thanks Team O’Grady!"
"Dr. O’Grady and his team are working a miracle! I never had braces, my teeth have always been so crooked I hated having my picture taken. I never thought I would have straight teeth. Invisalign has been amazing, my teeth are lining up and the team knows just what steps to take to keep progressing. I’m so happy! Thank you!"
"My Invisalign treatment went over wonderfully and now my son is starting with Dr O’Grady and I know his smile will be absolutely perfect when he is all done."
"Best orthodontist in town. All three of my kids are patients and they have taken wonderful care of them and I’m very pleased with their work. Highly recommend."
"Dr. O'Grady and Lauren did a fantastic job on my procedure today and I feel great improvement in my teeth🪥⭐⭐⭐⭐⭐On December 11 of 2024 Diana and Dr. Ogrady has done yet another amazing job making sure all my teeth are where they should be, and my mouth feels amazing after the appointment today 😁⭐⭐⭐⭐⭐"
"Dr. O’Grady was my orthodontist about 15 years ago and now I get to bring my kiddos to him! The entire staff is warm and welcoming. Cannot say enough good things about everyone there."
"I had the BEST experience at O’Grady Orthodontics! I got my braces on halloween of 2023 and was given a 12 month treatment plan and here I am today Halloween 2024 BRACES FREE! Thank you for my beautiful smile!"
"We came to O’Grady after our orthodontist office unexpectedly closed. We have been welcome with open arms, we’re give a better treatment plan and the staff is so nice. We have recommended O’Grady Orthodontics to many family members and friends!"
"I have been a patient with O'Grady for awhile now and have had an amazing experience with them. When ever I go in, they are always very friendly and know me by name. I never have to wait long to be seen, so I can get to work on time. I started going in my late 30's and my teeth were pretty bad. They were able to straighten them without pulling any and even lines up the front with no gap. My only dislike is that they are not open on Friday (which I totally get). Thanks O'Grady!!"
"Everyone So Welcoming So Professional, Remember Your name Always Have Smiles & Good Energy, Im So Happy that I Have chosen This Place I’m A new Patient And I Love It Here. 100/100 We’ll Recommend!"
"Love this place! Very welcoming! My daughter who is currently getting treatment love coming here. She feels she gets the attentions she needs and deserves."
"Upbeat, happy place! I wish I had started my treatment with Dr. O’Grady, an expert in Invisalign. My regular dentist talked me into Invisalign to save my teeth. His treatment plan was a disaster. It took me 2 years to figure out I needed an expert. The good news is Dr. O’Grady fixed me up after only 36 trays and yesterday I finally finished his plan! His care is different, from the buttons he uses to the weekly scanning/progress review. You can’t go wrong with O’Grady as your ortho."
"Previous inconveniences were rectified quickly and they provided every accommodation to get me in sooner than my next scheduled appointment. I greatly appreciate the outreach and attentiveness provided by Dr. O'Grady and the rest of the staff. Thank you!"
"Dr. O’Grady and his staff are so professional, friendly and knowledgeable. Three of my kids have been treated by Dr. O’Grady, and they have all enjoyed their visits to his office. The results of their treatments were amazing! We are so thankful for Dr. O’Grady’s expertise and personalized care."
"I went to about 5 different consultations at other orthos in and around Grand Rapids. Nobody came close to the value and comfortability I immediately felt with Dr. O’ Grady and the team there. Very professional, always kept me in the loop, and addressed every concern and question I had. This was one of the best decisions I have made and I couldn’t be happier with my results. Highly highly recommended!"
"A++. There is no better orthodontist. The doctor is so passionate about his craft and it shows in the meticulous approach he takes to help all his patients. The entire staff is wonderful and it’s just such a refreshing environment. Visits were very enjoyable. Don’t waste your time going anywhere else but O’Grady!!!"
"Dr. Chen and her staff are excellent. They listen, patiently provide answers, and kindly help with apps and equipment. I feel they walk with me throughout my treatment and always do their best to be sure I am satisfied. I highly recommend Dr. Chen!"
"As an adult, I had a lot of reservations about starting Invisalign. From the first day, I was greeted warmly and presented with a complete plan…nothing hidden. Over the course of my time, I have met so many great technicians and office staff. Each one seems to really want to be there and love what they do. And Dr O’Grady is incredibly personable and knows what he is doing. I appreciate his attention to detail every time. I can’t say enough about the people here. I finished my treatment TODAY and I am thrilled by the results. My only regret is waiting so long to start treatment."
"Dr O’Grady and his staff are the kindest most helpful staff in Grand Rapids. Their attention to detail and way they treat their youngest of patients is incredible. My kiddo loves to go his appointments!"
"This office has the NICEST staff- all the way through the experience! They really explain everything to your kid which makes it less scary and includes them in the process. 10/10 would recommend!"
"3 kids have had or are going through treatments with braces/Invisalign. The staff is so great, they make the entire process easy and everyone has been so friendly."
"I love that Dr. O'Grady informs me about all of the options and doesn't inject his own opinion until after I choose a course of action. If I had a second mouth I would come here again."
"Dr. OGrady and his team are wonderful! I travel for work and getting to the office can be difficult. They were very flexible and made sure that I had the best smile before I finished my Invisalign. I am SO happy with the results! Thank you!"
"Wonderful customer service and care for their patients! All four of my children have seen Dr. Ogrady and the end results of their orthodontic phases is absolutely beautiful!"
"I’m doing my Invisalign treatment at this clinic. The staff are awesome. The doctor is great. And I’m seeing great improvements in a very short time. Highly recommended."
"Felt very welcomed the minute we walked thru the doors. The staff was very friendly and Dr. O'Grady was great! Definitely glad we chose to switch to his office."
"I drive 2.5 hours for my Orthodontics work. They take extra care of you as well as listen to how you feel your treatment is going. I highly recommend O’Grady Orthodontics . Dr. O’Grady also has a great sense of humor. Keep making your patients smile, literally."
"They did a retainer repair for me for $65 (as a new patient, since I moved states) which was a lot cheaper than most places I called. It was a pretty straight forward repair, but still. They also removed some Invisalign attachment glue I still had from my previous orthodontist treatment that concluded almost a year ago which I had been trying to get my old orthodontist and dentist to remove for me with no luck. Very friendly and helpful! Honestly, makes me think my old orthodontist was pretty bad."
"My son has been going to O’Grady for 2 years he recieved his pre treatment with them when he was 8 and now has a full set he just got on this year. I absolutely love how well they take care of my son. Everyone remember him when he came at 8 and now he is 12 and the orthodontist remember the sports he played when he came before and the things he was into. Which made it very personable. The staff is so genuine and helpful. I would recommend O’Grady over any other orthodontist 🦷. Every visit is always so pleasant and they make sure my son and I are informed on everything together."
"This relationship started with my 8 year old getting a consult for expanders and braces. Like any parent, I took care of his needs first and Jan of this year, I became a patient. Five months into my 18 month journey of actual braces (I knew I wouldn’t actually pop in the Invisalign), I have zero complaints. I normally sit with the same person every visit, the doc is hilarious, kind and explains everything as you go. He and the team have the best personalities.Hands down, this is the place I will refer everyone to."
"I love Dr. O’Grady and the whole staff at this office. They are really helpful. Dr. O’Grady is an actual wizard and within a year of Invisalign has transformed my crooked/ crowded smile."
"O'Grady Orthodontics is absolutely the best! Dr. O'Grady is extremely well qualified and does amazing work. He helped my son with his teeth a few years back and he has a healthy, gorgeous smile. He is now helping me with Invisalign. The office staff is so professional and kind. Everyone in the office becomes family. It is a happy, positive, helpful, welcoming practice and the quality of work is the highest standard. I wholeheartedly recommend O'Grady Orthodontics no matter what your need is, big or small, young or young at heart! You will have the best care."
"Staff is so friendly and helpful! They go with the flow and are very accommodating with the schedule. They make sure to go the extra mile to keep you involved through the whole process and you never feel stressed. All in all a great experience!"
"I am just beginning my treatment with Dr. O'Grady and so far I am incredibly impressed with with how personable he is. Everyone in the office is so sweet and very professional. So many extras to enjoy as well, like a hot cup of coffee and a gorgeous fish tank! Nothing but good so far!!"
"100% recommend Dr. O'Grady and his office! I had previously gone to another office and had left less than satisfied. When I went to Dr. O'Grady, I was immediately impressed with the office and his staff, as well as the Dr. himself. A modern office with modern equipment in house and a private office to go over the consultation really catches your attention. More than that, the professionalism and genuine kindness of everyone in the office really sets him apart.When it came to the actual work, he was knowledgeable about what needed to be done and pretty spot on in the treatment time (assuming you do your part). He corrected issues the previous Dr. had left and provided me with a smile I am proud to say came from Dr. O'Grady!When the Invisalign company sent in a shipment of my trays without the bite ramps by mistake, the office immediately set to work on getting the correct ones expedited and when they came in, they offered to have an employee drop them off at my home so I didn't have to make another 35 minute drive back to the office. Dr. O'Grady and his office are a step above! You won't regret making the choice to work with him!"
"Dr O’Grady and his team is excellent. I finally got done with my Invisalign thing today and got retainers. They did really good job. My teeth looks so beautiful and I can smile with confidence now. I will highly recommend this place for those who are looking for a good orthodontist. Thank you Dr. O’Grady and entire team. God bless you."
"Extremely happy with the work done on my children's teeth! It felt like it took a long time, but it was done meticulously and the results are absolutely perfect! The staff is so kind! The office wasn't really convenient from where I live, but the totally worth extra driving."
"If you need a new smile - this is the place to get it. The personnel are positive, well trained and professional. The office is run very efficiently. And Dr.O’Grady is the best! He was always upbeat, encouraging, and kept me informed. It helped me get through the months of the process. My teeth look awesome and I couldn’t be happier with the results."
"I work in the dental field and highly recommend Dr.O’Grady. He has been so patient and kind (as well as all his staff). Very professional and inviting office. Will definitely miss them all when my child’s treatment is complete!"
"Dr. O’Grady and his staff are the best around! As a dental professional, I have entrusted the orthodontic care of my kids and myself to Dr. O’Grady. His attention to detail yields beautiful results and I will continue to recommend his office to those needing orthodontic treatment."
"Can't say enough good things about Dr. O'Grady and his fabulous team. His front desk staff is very kind, welcoming and accommodating.. I drive in from Chicago and they always work around my schedule. I recently just got Invisalign and am so impressed by how well they explained the process and treatment plan. Like most people I hate having my mouth worked on, but Dr.O and his assistants were very gentle and patient with me. His office is a delight to walk into, well designed and sparkling clean."
"We have been here the last several years between our three boys and it has been a great experience. The staff is so kind and always helpful. Dr. O’Grady has been wonderful and really takes the time to get to know you. Amazing experience! Would highly recommend!"
"My two children received orthodontia treatment years ago so naturally I reached out to Dr. O’Grady for myself recently. I am so happy with the results of my Invisalign treatment. Their office was safe and clean during the pandemic and everyone is professional, positive and fun. I even received a round of applause and a tub of goodies at the end of my treatment."
"Really pleased with my entire experience and especially my end results. The entire staff is extremely pleasant to work with and I love the way Dr. O’Grady enthusiastically encourages the team and patients openly and often. Kudos to the team and my utmost appreciation for how easy they were to work with."
"I can’t say enough positive comments about Dr. O’Grady and his staff! When I was searching for an orthodontist to straighten significant crowding of my lower teeth, he was the only one who said he could save all my teeth. The process took longer, yet his price was the same or lower than other orthodontists who wanted to pull one of my front lower teeth to rush the process along. Dr. O’Grady pays close attention to detail, and is determined to get the best possible results for his patients. I highly recommend this practice to others seeking quality orthodontic care at a fair price."
"Great experience with O’Grady Orthodontics! Can’t say enough good about this team. Very professional, patient and kind, and everyone truly seemed interested in wanting the best outcome for each and every patient. Thank you for helping Liam have the best smile possible which also helped improve his speech!"
"Im extremely happy with the results Dr O'Grady and staff was able to help me accomplish. It was a long journey but the staff was professional and supportive til the end! Thank you!"
"My daughter’s smile is beautiful! She got her braces off today, after 17 months (they estimated 18 months, Woo Hoo)! We are so happy with the care and treatment she received! The entire O’Grady team is so kind and professional! Thank you!"
"My experience with Dr O’Grady has been excellent. As an adult with missing lateral incisors, my treatment was not the most straightforward. O’Grady Orthodontics took great care of me. Dr O’Grady is very detailed oriented, not willing to accept “just ok” results. I am very satisfied with the outcome. It has absolutely been worth the time and expense to correct my smile later in life. If you’re considering Invisalign for you kids or for yourself as an adult, Dr O’Grady is the guy to see!"
"I had a great experience at O'Grady Orthodontics. The staff is personable and professional, the office environment is very comfortable. The final result, my teeth feel and look amazing! I have a better functioning bite, and great appearance. I get compliments about my teeth all the time! Consider them for your ortho treatment, you won't regret it."
"One of the best orthodontist.He fixes my teeth back in 2015, and I moved to California can’t find a great and professional doctor like him. Go to him with complete confidence. Thank you so much"
"Highly recommend Dr.Ogrady's services for any orthodontic treatment! About 4 years ago I chose his practice based on the word of mouth, online reviews, and most importantly his assessment of my situation, treatment plan and its cost. My treatment is over and the results are incredible! Dr. O'Grady and his staff's expertise, professionalism, and care are top-level!"
"I am a pre-dental student that got the opportunity to shadow Dr. O'Grady and see everything behind the scenes at the office. At O'Grady Orthodontics they utilize state of the art technologies and meticulously plan out every patient's care. Dr. O'Grady stays at the forefront of the latest innovations in orthodontic treatment, and he has a true passion for his profession. He and his staff are highly skilled and work tirelessly to ensure you finish your treatment with an aesthetically pleasing and properly functioning smile."
"Excellent experience in every way! Very persofesnal, honest, educated and caring.I went to 7 orthodontist before Dr. O'GRADY. They all said I needed teeth pulled in order to straighten my teeth.Dr. O'GRADY and his wonderful staff straighten my teeth without pulling any! I have all my original teeth and they look wonderful.My teeth are straight for the first time in 45 years and they look great. Before I covered my teeth and was very self conscious about my smile. Now I love to smile and show off my new teeth.I can't say enough good things about them. THANK YOU SO MUCH!"
"My daughter has just been through her first year in Dr. O'Grady's care and we couldn't be happier! They have treated my 9 year old wonderfully and explained to her and us every step they are taking. She has been so excited to see the changes in her smile and looks forward to every appointment! I highly recommend O'Grady Orthodontics.3 Year Update: My daughter's smile is beautiful! They have never done unnecessary work on her, our yearly check-ups have been great. Its hard to believe that I was worried when we started the process with O'Grady. No regrets!"
"My son has just begun treatment at O'Grady Orthodontics and I can't say enough about how great Dr. O'Grady and staff have been to work with! Top notch care!!"
"Simply Fabulous! Dr. O'Grady knows his stuff and is a pleasure to deal with along with every single person on his staff. Be ready for five star treatment!"
"My daughter had pretty complicated mouth - 2 extra teeth - one which made her teeth crowded, and the other that wouldn't come down yet was blocking two permanents from erupting. Add to that a really narrow mouth and all at the age of 8. After getting opinions from 3 well-known and experienced orthodontists we chose Dr. O'Grady and have had a wonderful experience. I LOVE that he has an "open office" policy with a bench or chairs for parents to come back with your child - communication is wonderful. His plan for her was specific, but not overly aggressive. He is not "in a hurry" to rush your child through treatment, yet progress is steady, well planned, and intentional. His "chair-side manner" is wonderful - calm and assuring with his patients. His staff is also wonderful - kind, skilled, and always celebratory with my daughter during big treatment milestones - I don't know who I like better - doctor or staff. We also love the west side office option, as it's close to our home, though both offices run smoothly and efficiently. We never have to wait to be seen as they are always on schedule. Consultations are free, including the x-ray so he can give you an accurate plan and price; I would encourage anyone to consider this practice for your orthodontic needs."
"O'Grady Orthodontics was excellent and as soon as I have to get braces for my three children, Dr. O'Grady and his very courteous and polite staff will be my first and only choice. I recommend them to everybody I know and I also carry their phone number in my phone just in case I do not have their card in my wallet. Thank you O'Grady Orthodontics!"