Patient Reviews
"We recently switched my daughter to KC Ortho and I am so glad we did!! The whole experience has been amazing from start to finish. Everyone is welcoming, helpful, and so on top of everything. Communication has been great, the office is super nice, and their technology is awesome. Dr. Chen was wonderful, so upbeat and kind, and Beth made the whole process so easy. My daughter left excited, which says a lot :) They also do such a great job making it fun and motivating for kids. You can tell they genuinely care, and that really stands out. Highly recommend this office!!!"
"Wow super helpful! I started my braces journey with smile direct but they went out of business suddenly. I found this place and they got me back on track. 2 years later I needed replacement retainers and they offered me a membership. As long as I bring in my molds it no cost to have new ones made for life! Not to mention they have mini hand sanitizers amd chapstick when you pick them up! They are super friendly and easy to talk to."
"Got my braces off yesterday they do such an amazing job!"
"This place is absolutely amazing! The staff are kind and make my son feel comfortable when examining his teeth. He has Invisalign and the app and constant checks with the doctor help tremendously to keep him on track. Dr. Kim Chen is an excellent Orthodontic, walked me through each step of the process. I highly recommend coming to her for Braces or Invisalign!"
"Easy appointment to get my Invisalign in!"
"I have two kids that go to KC Orthodontics and we have had nothing but great experiences! All the employees here are amazing!"
"Everyone at O'Grady Orthodontics is amazing. We've felt welcomed and valued from the first consultation. They are accommodating, knowledgeable, professional, and kind! The energy and passion from everyone makes for a great atmosphere! O'Gradys makes braces and Invisalign fun! Thank you to you all!"
"Kc Orthodontics makes me feel welcome and they are all nice and wholesome!"
"We love KC orthodontics! They are attentive problem-solvers with great patient care."
"We have had a wonderful experience at KC Orthodontics. Everyone is kind and professional. I highly recommend this office."
"Amazing office! The staff is all so friendly and helpful, scheduling appointments was easy and they were always available to answer questions, and my kids actually enjoyed the process of getting braces! And we got absolutely beautiful results once those braces were off!"
"It’s so amazing. I have my braces on and I swear they are so nicely placed. The workers are so amazing. They get to you in right away if a bracket brakes. They also make sure your smile is ready for a new beginning."
"We have had an incredible experience with KC Orthodontics. The staff is very friendly. My daughters teeth look amazing! Thank you to the team!!"
"When I moved to Grand Rapids and broke my fixed retainer the staff was so kind and fit me into their schedule. Absolutely recommend coming to their office!"
"The entire staff at KC Orthodontics is great. Always welcoming, willing to work with busy schedules and responds quickly to our messages.Definitely recommend!"
"Loved going to O’Grady’s for my Invisalign. They are so efficient and professional, and the staff was so kind every time I went. Highly recommend trusting them with your orthodontic care!"
"I attended my grandson’s first orthodontic appointment at KC Orthodontics this past week after he had his initial consult a few weeks ago. He has a long orthodontic journey ahead of him and they put him at ease. The staff is friendly, knowledgeable and professional and very easy to work with! A big shout out to Melinda and Jen, as both have been amazing at explaining everything to me and answering all my questions! I know he is in great hands at KC Orthodontics. If you, or someone you know is in need of an orthodontist and lives in the Plainwell, Allegan, or Kalamazoo area, I highly recommend KC Orthodontics!"
"We have had a great experience with KC Orthodontics with our daughter and hope to come back here when our other children are ready for braces. We would highly recommend them!"
"Kc ortho has great staff and environment. They have taken care of me for the last few years and helped switch my care from another provider with ease. The whole staff is so welcoming and helpful. My teeth look so good, and I couldn’t have done it without kc orthodontics. thank you guys❤️❤️"
"I had KC Orthodontics straighten and rearrange my old crooked bottom teeth with Invisalign. It worked well and was not painful or unpleasant. They have a respectful approach to each other as employees, and extend that to their clients as well. Highly recommended."
"I highly recommend O’Grady Orthodontics. They are a professional team, a great value for their solid results, and excellent in orthodontia — for all ages. I had Invisalign. After many years of faithfully wearing my retainers, during the COVID times I stopped using mine due to their deterioration. After 6 months, my teeth moved! I had to realign my teeth before new retainers, so I consulted Dr O’Grady (as referred to by my dentist). Best solution. Very pleased by my results.Older patients? Yes! You will be comfortable and will likely enjoy your visits. The ortho staff members are highly knowledgeable and very personable."
"Had Invisalign through Dr. O’Grady’s office in 2021-2022. So happy with the work and the service. No sneaky, hidden costs. Very helpful. Gave me back my smile!"
"Really refreshing office visit with a kind and knowledgeable staff! Comprehensive plan, straightforward approach all laid out and solid fair pricing. I was really looking for a second opinion in orthodontics for my second child and was relieved at the clarity and experience with her particular bite/ tooth position- needless to say, I’m looking forward to this partnership."
"The most wonderful orthodontics office on earth."
"Everyone always makes us feel welcomed and comfortable. They fully explain what is necessary and how things are going with my son’s braces."
"Super happy with my care here. I'm an adult with a pronounced open bite and overbite and it was fixed completely. The staff and Dr. Chen were helpful and friendly. I'd recommend to friends who need orthodontics."
"Everyone is so nice at KC Orthodontics. My daughter and my teeth are looking great!"
"KC Orthedontics is great. My granddaughter is very happy with her braces. She hasn't stop taking pictures yet. She says she will change colors everything she goes in. The service was great, everyone was very polite and helpful. They made my granddaughter feel special. Thank you KC Orthedontics!"
"My son truelly enjoyed the staff at KC Orthodontics. The staff was great at communicating the next steps and keeping the parents up to date. My son just had his braces removed and his teeth look beautiful!"
"I am so excited to get my aligners and begin this process! I never thought I would be able to go through this process and KC orthodontics has made this a reality for me. While getting my scan today the assistant told me “you have such great teeth, they are going to look so good after this!” That was the first time I can EVER remember someone telling me I have great teeth and it meant so much to me. I am really grateful to be working with KC Orthdontics!"
"I felt I was in a well equipped facility.Dr Kim Chen was very warm, friendly, & knowledgeable & I feel comfortable going with the Invisalign treatment."
"Dr. O’Grady and his team are working a miracle! I never had braces, my teeth have always been so crooked I hated having my picture taken. I never thought I would have straight teeth. Invisalign has been amazing, my teeth are lining up and the team knows just what steps to take to keep progressing. I’m so happy! Thank you!"
"My Invisalign treatment went over wonderfully and now my son is starting with Dr O’Grady and I know his smile will be absolutely perfect when he is all done."
"Best Orthodontic experience my daughter has ever had. All the staff is friendly and helpful. They have helped teach her more about her braces and oral hygiene in one visit than her other orthodontist had taught her in 6 months."
"I had the BEST experience at O’Grady Orthodontics! I got my braces on halloween of 2023 and was given a 12 month treatment plan and here I am today Halloween 2024 BRACES FREE! Thank you for my beautiful smile!"
"Friendly and knowledgable staff made my child feel at ease and excited for braces!"
"Wonderful experience at KC Orthodontics. The plan for my daughter was laid out in detail including the timeline treatment would take. Love that the option of Invisalign was available and that we could virtually submit scans of her teeth allowing us to take less time off of work/school for appointments! Staff is friendly and helpful when you do have a question. My daughter’s teeth look perfect! Highly recommend!"
"Dr O’Grady and team were amazing during my Invisalign treatment. I love my results and enjoying my new smile. Thank you!"
"Both of my kids are seen at KC Orthodontics. A great place."
"Very good people, friendly and affordable braces!"
"Friendly staff, love the app for monthly scans, can call anytime for questions, overall we just love KC Orthodontics."
"Upbeat, happy place! I wish I had started my treatment with Dr. O’Grady, an expert in Invisalign. My regular dentist talked me into Invisalign to save my teeth. His treatment plan was a disaster. It took me 2 years to figure out I needed an expert. The good news is Dr. O’Grady fixed me up after only 36 trays and yesterday I finally finished his plan! His care is different, from the buttons he uses to the weekly scanning/progress review. You can’t go wrong with O’Grady as your ortho."
"We love KC orthodontics! The office staff is very friendly and the tech do a great job with people of all ages and abilities!"
"It’s great and really good for first time having braces would recommend!"
"Absolutely love KC Orthodontics. They have been a huge help every step of the way. From payment plans, to great communication with your treatment, and fun drawings happening in the office."
"Son’s braces worked out great. He followed the instructions given and it was smooth sailing, now let’s see how the retainer goes. Staff and facilities are amazing. Thank you!"
"We absolutely love KC Orthodontics!!! Everyone is so friendly and helpful. Dr Chen has done a wonderful job with all three of my children. We couldn’t be happier."
"KC orthodontics staff is amazing, always get us right in and solve any problems we are having very quickly!"
"Son just got braces. Get communication. Easy process"
"Got braces :)"
"We drive from Grand Rapids to KC Orthodontics and it is so worth it! Having 2 kids receiving treatments can be a bit crazy and expensive, but the ladies at KC have been so patient, accommodating and conrinue to work with us regarding financing. They really care!"
"Great place to go for braces !"
"I’ve gotten braces at KC’s Orthodontist, I’ve referred all family and friends to KC’s to receive quality care with an amazing group of staff. It’s always a very friendly and welcoming environment for all ages."
"Dr. Chen and her team were great. As an adult with invisalign they adapted to my busy schedule and offered appointments that were quick and productive. I can’t recommend them enough!"
"We love KC Orthodontics. Excellent care, and excellent results! Dr. Chen knows what she is doing and our kids teeth look amazing!"
"I have had a great experience with KC Orthodontics! The staff is all very caring and helpful and they really listen to your concerns! Love my results!"
"Had braces through KC Ortho for 2 years! So thankful for Dr. Chen and her entire team :)Connie took great care of me with her expertise."
"Hi my names Justice I have had a great experience with Kc orthodontics everyone is so kind and is very good at what they do. I went to kc to get my braces on and now they are off and straighter and prettier than ever thanks to Kc. I also know that everyone puts in their hard work to get everything done so thank you kc and continue your great business to help other people too."
"KC orthodontics has been amazing with my daughter. I would definitely recommend them for all your orthodontic needs! Thank you for all the care you put into my kiddo!!!"
"I have two kids in braces right now and we love KC Orthodontics!! Everyone is so friendly and they are both making great progress with their braces journey!! Would highly recommend this place for all your orthodontist needs!!"
"I have always had a great experience at KC Orthodontics. All of the assistants are so kind and very helpful with answering the questions you have. Dr. Chen is super kind and very respectful."
"I haven been in this orthodontic place since I was in 7th grade. I am now a freshman in college. I was here during the issue with shannon. I’ve been through braces, invisiline, bands, expanders, spacers and more multiple times. I am currently in a set of braces and still have a year or two. The place has been very helpful for helping me achieve a perfect smile. And I can’t wait till the end result."
"We love KC Orthodontics! The staff is so friendly and everyone goes above and beyond."
"The best place i have been to in years they are friendly and very cool for my daughter good dental and braces by far check them out for sure."
"As an adult, I had a lot of reservations about starting Invisalign. From the first day, I was greeted warmly and presented with a complete plan…nothing hidden. Over the course of my time, I have met so many great technicians and office staff. Each one seems to really want to be there and love what they do. And Dr O’Grady is incredibly personable and knows what he is doing. I appreciate his attention to detail every time. I can’t say enough about the people here. I finished my treatment TODAY and I am thrilled by the results. My only regret is waiting so long to start treatment."
"I had Invisalign done and would highly recommend!"
"The service was amazing! Everyone was helpful and informative. I am glad I will be going to KC orthodontics."
"We LOVE KC Orthodontics!!! Friendly staff, and very professional! 😊"
"We have two daughters going to KC Orthodontics with very different needs but the care and attention they receive is still exemplary!The staff at KC Orthodontics is top notch. They're friendly, professional, caring and quick to respond to questions both in person and remotely.We've had a couple of speed bumps along the way and the KC team was quick to respond and help us course correct and continue towards the goal!I don't think we could be any happier with an Orthodontist experience."
"Dr. OGrady and his team are wonderful! I travel for work and getting to the office can be difficult. They were very flexible and made sure that I had the best smile before I finished my Invisalign. I am SO happy with the results! Thank you!"
"I love O’Grady Orthodontics. The staff is always super friendly. I got my braces off two weeks ago and my teeth look beautiful❤️"
"I’m doing my Invisalign treatment at this clinic. The staff are awesome. The doctor is great. And I’m seeing great improvements in a very short time. Highly recommended."
"They did a retainer repair for me for $65 (as a new patient, since I moved states) which was a lot cheaper than most places I called. It was a pretty straight forward repair, but still. They also removed some Invisalign attachment glue I still had from my previous orthodontist treatment that concluded almost a year ago which I had been trying to get my old orthodontist and dentist to remove for me with no luck. Very friendly and helpful! Honestly, makes me think my old orthodontist was pretty bad."
"This relationship started with my 8 year old getting a consult for expanders and braces. Like any parent, I took care of his needs first and Jan of this year, I became a patient. Five months into my 18 month journey of actual braces (I knew I wouldn’t actually pop in the Invisalign), I have zero complaints. I normally sit with the same person every visit, the doc is hilarious, kind and explains everything as you go. He and the team have the best personalities.Hands down, this is the place I will refer everyone to."
"I love Dr. O’Grady and the whole staff at this office. They are really helpful. Dr. O’Grady is an actual wizard and within a year of Invisalign has transformed my crooked/ crowded smile."
"O'Grady Orthodontics is absolutely the best! Dr. O'Grady is extremely well qualified and does amazing work. He helped my son with his teeth a few years back and he has a healthy, gorgeous smile. He is now helping me with Invisalign. The office staff is so professional and kind. Everyone in the office becomes family. It is a happy, positive, helpful, welcoming practice and the quality of work is the highest standard. I wholeheartedly recommend O'Grady Orthodontics no matter what your need is, big or small, young or young at heart! You will have the best care."
"Ogrady is excellence. Everything was great from beginning of braces to end of straight teeth and beautiful smiles for all of my children!"
"100% recommend Dr. O'Grady and his office! I had previously gone to another office and had left less than satisfied. When I went to Dr. O'Grady, I was immediately impressed with the office and his staff, as well as the Dr. himself. A modern office with modern equipment in house and a private office to go over the consultation really catches your attention. More than that, the professionalism and genuine kindness of everyone in the office really sets him apart.When it came to the actual work, he was knowledgeable about what needed to be done and pretty spot on in the treatment time (assuming you do your part). He corrected issues the previous Dr. had left and provided me with a smile I am proud to say came from Dr. O'Grady!When the Invisalign company sent in a shipment of my trays without the bite ramps by mistake, the office immediately set to work on getting the correct ones expedited and when they came in, they offered to have an employee drop them off at my home so I didn't have to make another 35 minute drive back to the office. Dr. O'Grady and his office are a step above! You won't regret making the choice to work with him!"
"Dr O’Grady and his team is excellent. I finally got done with my Invisalign thing today and got retainers. They did really good job. My teeth looks so beautiful and I can smile with confidence now. I will highly recommend this place for those who are looking for a good orthodontist. Thank you Dr. O’Grady and entire team. God bless you."
"Can't say enough good things about Dr. O'Grady and his fabulous team. His front desk staff is very kind, welcoming and accommodating.. I drive in from Chicago and they always work around my schedule. I recently just got Invisalign and am so impressed by how well they explained the process and treatment plan. Like most people I hate having my mouth worked on, but Dr.O and his assistants were very gentle and patient with me. His office is a delight to walk into, well designed and sparkling clean."
"My two children received orthodontia treatment years ago so naturally I reached out to Dr. O’Grady for myself recently. I am so happy with the results of my Invisalign treatment. Their office was safe and clean during the pandemic and everyone is professional, positive and fun. I even received a round of applause and a tub of goodies at the end of my treatment."
"My daughter’s smile is beautiful! She got her braces off today, after 17 months (they estimated 18 months, Woo Hoo)! We are so happy with the care and treatment she received! The entire O’Grady team is so kind and professional! Thank you!"
"Dr. O’Grady and staff are absolutely fantastic! It was amazing what he did through Invisalign in a short 7 months. Thank you!"
"My experience with Dr O’Grady has been excellent. As an adult with missing lateral incisors, my treatment was not the most straightforward. O’Grady Orthodontics took great care of me. Dr O’Grady is very detailed oriented, not willing to accept “just ok” results. I am very satisfied with the outcome. It has absolutely been worth the time and expense to correct my smile later in life. If you’re considering Invisalign for you kids or for yourself as an adult, Dr O’Grady is the guy to see!"
"Very happy with my invisalign work!"
"O'Grady Orthodontics was excellent and as soon as I have to get braces for my three children, Dr. O'Grady and his very courteous and polite staff will be my first and only choice. I recommend them to everybody I know and I also carry their phone number in my phone just in case I do not have their card in my wallet. Thank you O'Grady Orthodontics!"
